Senior Software Engineer
Core
Design and deliver full-stack features powering millions of daily AI voice and chat conversations for enterprise contact centers.
Role type
Senior Full Stack Software Engineer (AI/Telephony)
Builds
AI-powered conversation platforms, real-time voice/chat interfaces, and backend services for contact center automation.
Domain
Enterprise AI, Customer Service, Telephony
Deliverable
production ML models | product features
Required skills
TypeScript, React, Node.js, Python, Kubernetes, GCP, Relational databases, CI/CD, Automated testing, LLM integration, Speech recognition
Preferred skills
Rust, LLM prompt engineering, AWS/Azure, Telephony systems
Technologies
TypeScript, React, Node.js, Python, Kubernetes, GCP, MySQL, PostgreSQL
Responsibilities
Build new features for core AI voice and chat products; Ship end-to-end features rapidly; Integrate ASR, TTS, and conversational AI models; Optimize production systems for latency and cost; Monitor live production systems; Improve systems based on performance metrics; Mentor team members on distributed systems and UX.
Seniority
Senior, hands-on IC
