Bilingual Business Development Associate (French)
Core
Bilingual support associate handling high-volume client inquiries and troubleshooting for a global contractor and supplier management platform.
Role type
Entry-level bilingual customer service associate with a pathway to B2B sales
Builds
Global contractor and supplier management platform
Domain
Business services / Contractor management
Deliverable
dashboards & analysis
Required skills
Advanced fluency in English and French, phone and email communication, customer retention, troubleshooting, computer proficiency (Word, Excel, PowerPoint)
Preferred skills
Customer-focused mindset, patience, in-depth learning ability, sales aspiration
Responsibilities
Assisting English- and French-speaking customers via phone, chat, and email; handling inbound client inquiries; troubleshooting platform, account, and compliance-related issues; building trust and working relationships with clients; collaborating on customer retention efforts; supporting sales and marketing initiatives
Seniority
Entry-level, high-potential IC