Manager, Solutions Engineering | AMER | Remote
Core
Build and manage a team of high-performing Solution Engineers to drive regional growth, customer adoption, and product roadmap influence for Grafana Cloud.
Role type
Manager, Solutions Engineering (Team Lead)
Builds
A regional team of Solution Engineers and associated GTM programs
Domain
Observability, Monitoring, Open Source, Cloud
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership and mentoring, Sales methodology (MEDDPICC), Open Source selling, Monitoring/Data/Visualization product sales, DevOps (IaC, CI/CD, GitHub Actions), Stakeholder management, Financial target ownership
Preferred skills
Player/coach mentality, Executive sponsorship of key accounts, Pipeline generation
Technologies
Grafana Cloud, GitHub Actions, CI/CD, IaC
Responsibilities
Recruit, ramp, and mentor a team of Presales SEs; Lead from the front with executive sponsorship of key accounts; Partner with Sales and Marketing on funnel programs and community events; Collaborate with Product and Engineering to influence roadmap based on customer feedback; Own regional planning, actions, and outcomes to exceed financial targets; Manage team performance and reporting cadence.
Seniority
Manager, hands-on leadership
