Account Manager
Core
Drive revenue growth and deepen customer engagement by expanding product adoption and introducing new clients to the Diligent One Platform.
Role type
Senior Account Manager (SaaS/GRC)
Builds
Production product features (GRC SaaS solutions)
Domain
Governance, Risk, and Compliance (GRC) SaaS
Deliverable
production ML models | product features
Required skills
Account management, new business acquisition, solutions selling, MEDDIC, Challenger sales, Command of the message, stakeholder influence, sales forecasting, competitor analysis
Preferred skills
Experience in highly regulated industries, SaaS, or GRC space
Technologies
SFDC, Diligent One Platform
Responsibilities
Build deep expertise in Diligent's products and business priorities; Expand existing business within designated verticals/territories; Adopt a solutions-selling approach to develop customer solutions; Build deep relationships with prospects and customers; Develop and execute account plans to meet revenue targets; Lead coordination of sales stakeholders for multiple accounts; Develop specialized business plans to generate new business and upsells; Create feedback loops with product management; Manage end-to-end sales cycle using approved methodology; Utilize sales tools to prospect and generate bookings; Maintain SFDC records and forecasts.
Seniority
Senior, hands-on IC