Solutions Engineer | East or Central US | Remote
Core
Customer-facing product expert enabling global growth through technical demos, evaluations, and presentations to educate customers on Grafana Cloud's observability platform.
Role type
Senior Commercial Solutions Engineer (Pre-Sales)
Builds
Grafana Cloud (fully managed observability platform) for enterprises to monitor, understand, and act on disparate data.
Domain
Observability, Open Source, Metrics/Monitoring
Deliverable
product features
Required skills
Technical pre-sales experience, Open Source technologies knowledge, Metrics/Monitoring domain expertise, Advanced competitive knowledge, Technical presentation skills, Customer engagement, Product feedback loop creation, Technical documentation creation, Blog post writing, Video recording, Knowledge base article creation
Preferred skills
Recent coding bootcamp grad, Post-sales experience, Engineering experience, Creative problem solving, Self-motivation, Initiative
Technologies
Grafana Cloud, Open Source technologies, Metrics/Monitoring tools
Responsibilities
Partner with Sales to articulate Grafana value proposition and strategy to customers, Own technical engagement to close high-velocity opportunities, Deliver product and technical presentations, Proactively communicate with customers and internal teams for feedback, Drive product conversations based on customer needs, Create public and internal enablement material (docs, blogs, videos)
Seniority
Senior, hands-on IC
