Client Experience Representative
Core
Deliver first-class client services and transactional support at Sotheby's auction and retail locations, ensuring a seamless luxurious experience.
Role type
Client Experience Representative (Luxury Retail/Auction) (via careerplan.io/jobs/6127394004-client-experience-representative-at-sothebys)
Builds
Client-facing services, payment transactions, auction/retail fulfillment processes
Domain
Art & Luxury Goods Retail
Deliverable
product features
Required skills
Client service, payment processing, auction operations, bilingual communication (Chinese/English), Excel proficiency, security compliance
Preferred skills
Art/luxury retail experience, SAP knowledge, Microsoft Office
Technologies
Excel, SAP, Microsoft Office
Responsibilities
Answer general enquiries and resolve client issues, process payment transactions, assist with bids and paddle registration, facilitate auction and retail fulfillment, collaborate with internal teams
Seniority
Junior, entry-level IC