Senior Strategic Accounts Manager (Small Market)
Core
Retain and grow Garner's small group market (25-250 employees) employer clients by serving as a trusted strategic partner on plan design, cost trends, and performance.
Role type
Senior Strategic Accounts Manager (Small Market)
Builds
Retention and upsell of small group employer clients
Domain
US Healthcare / Employee Benefits
Deliverable
client delivery
Required skills
small group health plan design, fully insured plan design, self-funded plan design, benefits strategy, cost performance analysis, broker relationship management, Net Revenue Retention (NRR) management, commercial sales, account management
Preferred skills
startup environment adaptability, strategic problem solving, high-velocity execution
Technologies
proprietary clinical metrics platform, data analytics tools
Responsibilities
Own the process to retain and upsell small group employer clients; Collaborate with Client Success Managers to ensure client success; Serve as strategic partner on plan design and cost trends; Establish and manage key broker and client relationships; Monitor client health and execute proactive risk plans; Partner with cross-functional teams to deliver ROI reports; Drive improved Net Revenue Retention and KPIs.
Seniority
Senior, hands-on IC