Inside Sales Representative (Berlin, Germany)
Core
Inside Sales Representative managing existing customer accounts, closing subscription expansion deals, and handling billing requests for Figma's design platform.
Role type
Inside Sales Representative (B2B SaaS)
Builds
Subscription expansions, new instances, Enterprise Plan upgrades, and billing renewals for Figma's platform
Domain
B2B SaaS / Design Collaboration Tools
Deliverable
client delivery
Required skills
B2B sales, subscription management, billing administration, customer communication, technical aptitude, cross-functional collaboration
Preferred skills
B2B SaaS experience, customer-facing sales or support experience
Technologies
Figma platform, Zoom, Ironclad
Responsibilities
Communicate with existing customer accounts via email and Zoom about platform and pricing; Close inbound sales requests for subscription expansions; Manage inbound billing requests including renewals and payment changes; Close targeted outbound account renewals; Qualify and handle inbound sales requests; Partner with Marketing on proactive campaigns for expansion and retention
Seniority
Individual Contributor (IC), early career/foundational role