Senior Sales Engineer - Japan
Core
Senior Sales Engineer bridging technical and business conversations for Alpaca's enterprise partners in Japan and APAC, serving financial institutions and crypto exchanges.
Role type
Senior Sales Engineer (New Markets Japan)
Builds
Alpaca's institutional-grade brokerage infrastructure (APIs for stocks, ETFs, options, crypto, fixed income)
Domain
Fintech / Capital Markets / Brokerage Infrastructure
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise/B2B customer support, REST APIs, SDKs, software integration workflows, Japanese (native/business-level), English (business-level), API/SDK/JSON/Postman/Grafana/WebSocket knowledge, technical translation, startup environment adaptability
Preferred skills
Fintech/capital markets/brokerage experience, Japanese brokerage/post-trade/settlement operations knowledge, NISA/JFSA regulatory context, closing enterprise deals, US securities qualifications (SIE/Series 7), Metabase, FIX protocol, OpenAPI/ReadMe documentation
Technologies
REST APIs, SDKs, WebSockets, Postman, Grafana, JSON, Metabase, FIX protocol, OpenAPI, ReadMe
Responsibilities
Provide technical support and relationship management for existing enterprise customers; partner on pre-sales technical discussions and solution design; guide new customers through API integration and onboarding; translate complex Japanese business/technical requirements for global engineering; collaborate with compliance/operations on local product requirements; lead technical sales engagements end-to-end; create sales support materials and documentation; coordinate with local regulators/vendors/partners; support customer platform adoption and travel within Japan/APAC.
Seniority
Senior, hands-on IC