Dyne Care Partner - Carolinas
Core
Field-based patient access and education specialist supporting patients, caregivers, and infusion centers throughout the treatment journey for genetically driven neuromuscular diseases.
Role type
Senior field-based patient access and care coordination specialist
Builds
Patient therapy initiation and continuity of care programs for rare neuromuscular diseases
Domain
Biopharmaceuticals / Rare Disease / Neuromuscular Therapies
Deliverable
client delivery
Required skills
Patient care coordination, reimbursement process navigation, prior authorization and appeals management, infusion center engagement, regulatory compliance, adverse event reporting, relationship building with providers and patients
Preferred skills
Nursing or social work background, specialty pharmacy experience, rare disease therapy support, payer coverage knowledge
Technologies
Approved patient support systems, documentation platforms
Responsibilities
Provide individualized disease and therapy education to patients and caregivers; coordinate support services and resources to address access barriers; manage reimbursement processes including prior authorizations and appeals; engage healthcare providers and infusion centers on product handling and support services; maintain accurate documentation and report adverse events; ensure compliance with regulatory and company policies.
Seniority
Senior, hands-on field specialist