Dyne Care Partner - Northern California
Core
Field-based care partner supporting patients, caregivers, and infusion centers for genetically driven neuromuscular diseases, focusing on therapy initiation, adherence, and access.
Role type
Senior field-based patient access and education specialist
Builds
Patient support programs and care continuity for rare disease therapies
Domain
Biopharma / Neuromuscular diseases / Patient Access
Deliverable
client delivery
Required skills
Patient care coordination, reimbursement process navigation, prior authorization management, infusion center engagement, regulatory compliance, adverse event reporting, relationship building with providers
Preferred skills
Nursing or social work background, specialty pharmacy experience, rare disease therapy support, payer coverage knowledge
Technologies
Approved patient support systems, documentation platforms
Responsibilities
Conduct proactive outreach to identify support needs and address access barriers, educate patients on reimbursement processes and prior authorizations, support infusion center readiness for product administration, maintain accurate documentation in approved systems, report adverse events and privacy incidents, coordinate support services for therapy initiation and maintenance
Seniority
Senior, hands-on IC