Senior Solutions Engineer | Tokyo, Japan | Remote
Core
Customer-facing product expert enabling global growth by educating customers, delivering technical presentations, and partnering with sales to close complex opportunities.
Role type
Senior Solutions Engineer (Pre-Sales)
Builds
Grafana Cloud observability platform
Domain
Observability / Open Source / Metrics & Monitoring
Deliverable
client delivery
Required skills
technical pre-sales experience, open source technologies, metrics/monitoring space, complex problem solving, value proposition articulation, technical credibility
Preferred skills
MEDD(P)ICC sales methodology, documentation creation, blog post writing, video recording, knowledge base contribution
Technologies
Grafana Cloud, Open Source technologies
Responsibilities
Partner with sales to articulate Grafana value proposition and strategy; Own technical engagement and help close complex opportunities; Deliver product and technical presentations to customers; Communicate customer feedback to internal product and engineering teams; Drive product conversations based on customer needs; Create enablement material including documentation, blog posts, and videos.