Workplace Concierge
Core
Serve as the primary contact for client-facing workspaces and internal events, ensuring optimal functioning of event spaces and delivering an exceptional, personalized workplace experience.
Role type
Workplace Concierge / Client Services Specialist
Builds
Seamless client experiences, optimized event spaces, and a productive corporate showcase environment
Domain
Corporate Real Estate / Workplace Services / Hospitality
Deliverable
product features
Required skills
Customer service excellence, stakeholder relationship management, multi-tasking, verbal and written communication, C-suite engagement, time management, Microsoft Office proficiency
Preferred skills
Hospitality experience, sustainability focus, proactive service delivery
Technologies
Microsoft Office suite
Responsibilities
Provide welcoming experiences and customer service, represent the brand professionally, maintain safety cultures and incident reporting, reset meeting rooms and resolve equipment issues, monitor commercial sites and floors, manage process documents, follow up on cleaning and maintenance work orders, support client events and activations, manage online community engagement, monitor mailboxes, facilitate site tours, and consider sustainability in decision-making
