Reseller Operations Analyst II
Core
Design, document, and automate channel workflows for a visual collaboration platform's reseller ecosystem to ensure seamless end-customer experiences and revenue growth.
Role type
Junior Reseller Operations Analyst
Builds
Channel sales processes, partner onboarding workflows, and operational dashboards for a SaaS visual collaboration suite.
Domain
SaaS / Visual Collaboration / Channel Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Data analysis, Salesforce/CRM management, Microsoft Excel (VLOOKUPs, pivot tables), process automation, project management, stakeholder communication
Preferred skills
SaaS environment experience, data visualization tools (Tableau, SQL), AI tools, channel sales models
Technologies
Salesforce, HubSpot, Microsoft Excel, Tableau, SQL, LLMs
Responsibilities
Partner with Revenue Operations to design and automate channel workflows; manage reseller transactions to meet SLAs; maintain partner data integrity in Salesforce; coordinate partner onboarding and relationship management; identify bottlenecks and leverage automation/AI; execute ad hoc business analyses; report on reseller performance metrics.
Seniority
Entry-level, hands-on IC
