Product Support Engineer - Boomi - Hyderabad
Core
Frontline architect of customer success for Boomi's data activation platform, solving complex technical bottlenecks and integrating enterprise systems.
Role type
Senior IC Product Support Engineer (Integration)
Builds
Secure, scalable connectivity solutions for over 20,000 organizations
Domain
Enterprise Data Integration & AI-ready Connectivity
Deliverable
client delivery
Required skills
Boomi AtomSphere Platform (advanced), REST/SOAP/WSDL, Java, Groovy, JavaScript, React, Kubernetes, ELT/ETL, TCP/IP, HTTP/S, SSL/TLS, SFTP, Wireshark, Charles Proxy, Linux/Windows OS
Preferred skills
AI technologies for troubleshooting, Postman, OAuth 2.0, Salesforce, NetSuite, Hadoop, Rancher Desktop
Technologies
Boomi AtomSphere, Postman, Wireshark, Charles Proxy, Kubernetes, Rancher Desktop, Salesforce, NetSuite, Hadoop, Java, Groovy, JavaScript, React
Responsibilities
Dissect complex technical bottlenecks and identify root causes, engineer creative solutions for high-priority cases, leverage AI to analyze support cases and accelerate resolution, troubleshoot web services and protocols using diagnostic tools, explain highly technical solutions clearly to non-technical customers, navigate diverse enterprise ecosystems from cloud apps to big data environments
Seniority
Senior, hands-on IC