Senior Product Designer
Core
Shape the user experience of cloud contact center software, focusing on AI-generated insights and suggestions for Agents, Supervisors, and Admins.
Role type
Senior Product Designer (AI/Contact Center)
Builds
Cloud contact center software features and AI-driven insights
Domain
SaaS / Contact Center / AI
Deliverable
production ML models | product features
Required skills
Product design, Figma, Sketch, Adobe Creative Suite, AI tool integration (Claude Code/Design), web and mobile design, user research, usability testing
Preferred skills
Coded prototypes
Responsibilities
Lead design of new features from concept to launch, partner with product managers and engineers, create wireframes and high-fidelity mockups, contribute to design system, mentor other designers
Seniority
Senior, hands-on IC with mentorship
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
