Business Support Officer
Core
Customer-focused Business Support Officer supporting the Aged Work Order Project via outbound calls, data entry, and administrative tasks.
Role type
Business Support Officer (Contract)
Builds
Aged Work Order management processes for Queensland State Government
Domain
Public Sector / Infrastructure / Aged Care
Deliverable
client delivery
Required skills
outbound calling, data entry, customer service, stakeholder engagement, problem-solving, prioritization
Responsibilities
Making outbound calls to contractors and customers regarding aged work orders, responding to enquiries and providing customer service, liaising with internal and external stakeholders, completing high-volume data entry and maintaining accurate records, following up outstanding actions and escalating delays, supporting the wider team with general administrative tasks
