Chatbot Project Lead
Core
Lead the end-to-end roadmap and sprint delivery for AI-powered chatbot solutions in Customer Care and Trust & Safety, ensuring strategic alignment and performance optimization.
Role type
Senior IC Chatbot Project Lead (via careerplan.io/jobs/60-002-A5-F67-chatbot-project-lead-at-fiverr)
Builds
AI-powered customer support chatbots and safety tools
Domain
Customer Care / Trust & Safety / Generative AI
Deliverable
production ML models
Required skills
Chatbot roadmap management, Sprint delivery, Stakeholder communication, Team mentoring, Data analysis, AI Chatbot prompting
Preferred skills
Forethought platform familiarity
Technologies
Forethought
Responsibilities
Manage end-to-end chatbot roadmap and sprint delivery; Translate strategic goals into actionable chatbot improvements; Mentor team members on advanced prompting techniques; Leverage data analysis to optimize chatbot performance; Facilitate team meetings and foster collaborative culture.