Client Suites Supervisor
Core
Oversee daily operations of Client Suites and Executive Reception teams to deliver five-star hospitality and seamless client experiences.
Role type
Senior IC Client Suites Supervisor
Builds
Executive support services, meeting facilities, and client hospitality environments
Domain
Commercial real estate / Corporate hospitality
Deliverable
product features
Required skills
Team leadership, shift scheduling, event coordination, training program design, stakeholder management, conflict resolution, operational reporting
Preferred skills
Experience in concierge services, executive reception, or client-facing environments
Technologies
None stated
Responsibilities
Oversee daily operations of Client Suites and Executive Reception areas; Lead, coach, and motivate Client Suites and Executive Concierge teams; Coordinate shift patterns and manage leave requests; Ensure adequate staffing for before/after-hours meetings and events; Design and deliver onboarding and training programs for new team members; Prepare operational reports and workforce updates
Seniority
Senior, hands-on IC
