Account Manager
Core
Account Manager responsible for building strong client relationships, driving new business sales, and maximizing profitability within a designated territory.
Role type
Account Manager (Sales & Business Development)
Builds
Protective packaging solutions for e-commerce, retail, 3PL, and freight sectors
Domain
Industrial packaging / Protective packaging
Required skills
Sales experience, Account Management, Business Development, Customer relationship management, New business acquisition, Strategic planning, Analytical skills, Decision-making, Time management, Communication
Preferred skills
Protective packaging industry experience, E-commerce/Retail/3PL/Freight customer exposure, SAP proficiency, Equipment sales experience
Technologies
Office 365, Word, Excel, PowerPoint, SAP
Responsibilities
Achieve maximum sales at highest margin returns, Service and grow designated customer base, Develop new business sales from current and adjacent markets, Plan daily, weekly & annual objectives to maximize customer contact, Develop business relationships with key decision makers, Service customer order and delivery requirements, Maximize profitability via margin initiatives, Create and monitor business plans for major customers, Maintain accurate forecasting of customer requirements, Manage inventory within guidelines, Assist in collection of outstanding debtors, Make presentations and coordinate customer training, Provide reports and conduct in-plant audits, Maintain record systems (price book, CRM, customer files), Support marketing thrusts and new product programs, Identify and secure equipment sales opportunities, Liaise with customer personnel for equipment optimization, Initiate systems to manage finished goods inventory
Seniority
Mid-Senior, hands-on IC