Guest Service Agent (Front Office): Darlington Beach Resort
Core
Front office agent responsible for greeting guests, handling check-ins and check-outs, and managing incoming calls regarding accommodation and resort facilities.
Role type
Guest Service Agent (Front Office)
Builds
Guest check-in/check-out processes, front desk operations
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
Customer service, problem-solving, multitasking, phone communication, front office experience
Preferred skills
Park Management System knowledge (Newbook/RMS), hospitality experience
Responsibilities
Greet guests, process check-ins and check-outs, handle incoming calls, support guests throughout their stay
Seniority
Casual, entry-level to mid-level
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