Technical Account Manager - DACH
Core
Trusted technical advisor partnering with strategic enterprise customers to guide their adoption of Camunda's agentic orchestration platform, ensuring smooth implementation and measurable business outcomes.
Role type
Senior Technical Account Manager (Enterprise SaaS)
Builds
Customer adoption of process orchestration and AI agent coordination platforms
Domain
Enterprise Software / Business Process Management / AI Orchestration
Deliverable
client delivery
Required skills
Enterprise account management, technical advisory, solution health checks, cross-functional collaboration, stakeholder management, on-site relationship building
Preferred skills
Enterprise automation, business process management, process orchestration, robotic process automation, Camunda product familiarity
Technologies
Camunda, AWS, Azure, Kubernetes
Responsibilities
Serve as primary technical contact for designated enterprise customers; guide creation and execution of tailored technical adoption plans; deliver hands-on technical guidance and best practices; identify and remove execution risks via platform health checks; foster collaborative relationships with internal teams; conduct regular on-site visits for key milestones
Seniority
Senior, hands-on IC