Senior Engagement Manager
Core
Own the global relationship and adoption strategy for a Big 4 law firm client, acting as a strategic adviser to transform how they use Legora's AI-native legal workspace.
Role type
Senior Engagement Manager (Global Account Leadership)
Builds
Global adoption playbook, multi-year change-management programmes, and enterprise-wide scaled adoption for a single major client.
Domain
LegalTech / Professional Services / Enterprise B2B
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Global account management, change management strategy, stakeholder mapping, roadmap design, cross-functional orchestration, data-driven value realization, enterprise sales enablement, complex domain learning
Preferred skills
Big 4 firm experience, management consulting background, legal industry expertise, early-stage startup environment adaptability
Technologies
Legora AI-native workspace, enterprise collaboration tools
Responsibilities
Set global adoption strategy and execute across regions; act as primary contact for UK/Ireland practice while traveling to other member firms; design tailored change-management playbooks; sequence initiatives from rollout to scaled adoption; drive sustained value through operating cadence and success plans; orchestrate cross-functional teams (GTM, Product, Engineering); partner on commercial moments and expansion opportunities; translate customer feedback into product and roadmap actions.
Seniority
Senior, hands-on IC with strategic leadership