Senior Business Solutions Engineer, BizTech(LegalTech)

## Responsibilities - Partner directly with practice group leads, paralegals, and in-house counsel to identify high-value workflow automation and AI integration opportunities. - Act as the technical DRI for Legal AI tools — from intake through deployment — owning the full lifecycle development within your assigned legal function. - Build, test, and deploy Legal AI workflows, multi-agent workflows, RAG pipelines, and AI copilots powered by Claude Enterprise. Building MCPs would be add on - Run discovery workshops and translate business requirements into engineering-ready specifications for internal engineering teams. - Navigate internal governance processes (PLADIS, Security, Privacy) on behalf of Legal stakeholders — managing intake, review, and approvals. - Maintain the Legal Tech project portfolio, ensuring initiatives are tracked, prioritized, and communicated effectively to leadership. - Build trusted relationships with Deputy General Counsels, Legal Ops leads, and cross-functional partners in BizTech, Security, and Engineering. - Design and deliver Claude Enterprise training sessions for Legal teams — covering prompting, workflow integration, and responsible AI use. - Create adoption playbooks, user guides, and enablement materials tailored to Legal personas (lawyers, paralegals, legal ops). - Track usage metrics and adoption KPIs; report to Legal Technology and CLO leadership on impact. ## Requirements - 8+ years of professional experience in Legal Technology, or Enterprise SaaS implementation — preferably in a tech company or law firm technology function. - Minimum of 2 years of experience demonstrably using AI in workflows and to support customers. - Proven track record of architecting and building AI-powered applications including multi-agent workflows, retrieval systems, and LLM integrations - Proven track record in forward-deployed, embedded, or client-centric technical positions. - Experience researching and implementing custom applications from the Marketplace from research, to design and implementation - Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields preferred. - Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms. - Skilled at stakeholder engagement and cross-functional collaboration in large global organizations. - Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence. ## Nice to Have - None specified. ## Benefits - The role is part of the Legal Technology team within the BizTech organization, which leads the mission to deliver innovative technology, empowering the legal function to utilize technology productively, driving connection, and scale support. - The role sits within BizTech and partners directly with Airbnb's global Legal organization to accelerate the deployment of AI-powered tools, implementation of legal systems & integrations, and workflow automation across the CLO org. - The role is energized by fast-paced problem-solving and wants to shape the future of legal technology with AI.