Vice President, Client Partnership
Core
Provide strategic and operational leadership across a portfolio of high-value client relationships, serving as a senior advisor to clients while guiding internal teams toward exceptional delivery and long-term partnership growth.
Role type
Senior leadership client partnership executive
Builds
Long-term client partnerships and high-value engagement portfolios
Domain
Digital agency / Technology services / Client relationship management
Deliverable
client delivery
Required skills
Strategic client advisory, portfolio management, team leadership (20+ people), engagement strategy, commercial management, contract negotiation, executive relationship building, business forecasting, cross-functional collaboration
Preferred skills
Passion for digital experiences and creative work, mentorship, diverse team development
Technologies
None stated
Responsibilities
Serve as a trusted advisor to multiple clients aligning strategies with business objectives; Lead complex client engagements balancing relationship quality, delivery, and financial performance; Manage and develop large cross-disciplinary account teams; Establish engagement strategies with department heads and project teams; Develop relationships with key client executives for long-term growth; Identify emerging client needs and connect them with relevant solutions; Oversee portfolio profitability and negotiate statements of work; Manage client expectations throughout the engagement lifecycle; Lead strategic new business development from RFP to contract closing; Develop compelling presentations and materials for senior clients; Mentor team members to foster diverse perspectives and creative thinking.