Receptionist
Core
Front-desk reception and administrative support for a Registered Training Organisation (RTO), handling student enquiries, mail, and office operations.
Role type
Receptionist / Training Coordinator
Builds
Student orientation, office supply coordination, and general office support for an RTO
Domain
Education / Vocational Training
Deliverable
product features
Required skills
Phone etiquette, customer service, mail handling, database management, Microsoft Office, time management
Preferred skills
RTO administration knowledge, event coordination, continuous improvement mindset
Responsibilities
Answer incoming phone calls and respond to voicemails, manage daily tasks including printing and dispatching, assist with student orientation, maintain the return mail register, keep the office clean and tidy, coordinate office supplies, assist with maintaining student records, coordinate staff events and activities
Seniority
Entry-level / Generalist