Senior Credit & Collections Analyst
Core
Own end-to-end collections operations for a $1B+ book of business, driving cash flow outcomes and supporting month-end close.
Role type
Senior Credit & Collections Analyst
Builds
Cash flow stability and accurate financial reporting for a SaaS platform
Domain
SaaS / Technology / Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
AR/Collections operations, Quote-to-Cash processes, NetSuite/Stripe/Tesorio, Excel/data analysis, mentoring offshore teams, dispute resolution, aging management, dunning strategies, KPI monitoring (DSO, ADD, CEI)
Preferred skills
Sales tax/billing operations, revenue recognition, AR automation/AI implementation
Technologies
NetSuite, Stripe, Tesorio
Responsibilities
Own end-to-end collections operations for an assigned book of business; Monitor and drive improvement in AR KPIs; Partner with Revenue, Sales, CS, and Finance to resolve billing and payment issues; Support month-end and quarter-end close; Direct and mentor offshore collectors; Manage and improve cash application, refund, and write-off processes; Identify and implement automation and AI opportunities; Prepare reporting and provide insights to leadership on AR performance and cash flow trends
Seniority
Senior, hands-on IC
