Credit and Collections Lead
Core
Lead strategy and execution for global accounts receivable, credit risk, and collections operations to ensure cash-flow predictability and reduce bad-debt exposure.
Role type
Senior IC Credit and Collections Lead
Builds
Scalable, AI-enabled credit and collections operating model
Domain
SaaS / AI / Financial Services
Deliverable
production ML models | dashboards & analysis
Required skills
Credit risk management, collections strategy, AR aging analysis, DSO optimization, dispute resolution, policy development, cross-functional leadership, data-driven decision making, automation roadmap definition
Preferred skills
Experience with subscription/usage-based billing models, AI/automation implementation in finance, managing high-value customer escalations
Technologies
AI tools, automation workflows, financial reporting systems
Responsibilities
Set strategic direction for credit and collections function; own and improve credit-risk framework; drive collections performance and reduce aging; lead resolution of complex customer escalations; define and execute AI/automation roadmap; partner with technical teams to operationalize workflows; develop policies, playbooks, and internal controls; support reserve recommendations and audit readiness; develop reporting routines for AR metrics.
Seniority
Senior, hands-on IC