IT Operations Support Lead (Relocation to Singapore)
Core
Senior IT Site Lead responsible for onsite operations, technical support, and vendor management for the Singapore office and regional SEA expansion.
Role type
Senior IC IT Operations Lead (Site & Regional Support)
Builds
Reliable onsite IT infrastructure, seamless employee onboarding/offboarding, and scalable support services for global teams.
Domain
Fintech / Global Payments / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
macOS/Windows troubleshooting, hardware debugging, AV support, vendor management, inventory logistics, Google Workspace administration, networking basics, documentation, executive support
Preferred skills
Financial services experience, fintech background, people management
Technologies
macOS, Windows, Google Workspace, Okta, Confluence, JIRA, Zoom
Responsibilities
Own IT operations reliability for Singapore site, provide escalated regional support for SEA, manage onboarding/offboarding and AV/event support, coordinate with facilities and real estate partners, mentor junior team members, write technical documentation, provide executive/VIP support
Seniority
Senior, hands-on IC with leadership responsibilities
