Salesforce Consultant, Change Management
Core
Develop change strategies to enable successful digital and organizational transformations and cloud-based technology implementations.
Role type
Change Management Consultant
Builds
Organizational readiness, user adoption, and behavioral change strategies for Salesforce implementations
Domain
Technology consulting / Organizational Change Management
Deliverable
dashboards & analysis
Required skills
Change management methodologies, stakeholder engagement, organizational readiness, leadership alignment, communication, training, project management, business process design, change impact analysis, user adoption, change measurements, sustainment (via careerplan.io/jobs/5969708004-salesforce-consultant-change-management-at-neuraflash)
Preferred skills
Salesforce Service Cloud, Sales Cloud, Contact Centers, Field Service, Salesforce CPQ, Tableau, change management tools, Google Suite, Chatter, Quip, Smartsheet, Slack
Responsibilities
Develop change strategies for digital transformations, collaborate with customers on user adoption approaches, train customers on solutions, work alongside superusers, conduct business interviews and lead client workshops, build relationships with clients and internal teams, approach organizational change as both art and science
Seniority
Mid-Senior, hands-on IC
