CareerPlan

Senior Director, People Operations

MéxicoFull-time2026-11-02 → 2026-11-03

Core

Operational and governance backbone for a five-country People function, owning systems, rewards, and standards to ensure consistency and care across Philippines, South Africa, Mexico, Canada, and the US.

Role type

Senior Director, People Operations (IC)

Builds

Scalable HR systems, compensation governance, and compliance frameworks for a global division

Domain

Global HR / People Operations / Total Rewards / Employee Relations

Required skills

Multi-country labor law compliance, HRIS system design and ownership, compensation and benefits governance, employee relations case management, organizational design, data integrity and reporting, team leadership and development, budget management, policy development, stakeholder partnership

Preferred skills

Experience with Managed Outsourcing and Employer of Record (EoR) models, automation of people processes, modernization of people infrastructure

Technologies

Rippling, Payfactors, Workable, Juno

Responsibilities

Own the employee lifecycle end-to-end across five countries; Lead Rippling as the HRIS and system of record; Establish data integrity and reporting discipline; Oversee compensation and benefits governance anchored to Living Wage philosophy; Oversee sensitive ER cases, investigations, and grievances; Ensure compliance across all five countries and operating models; Lead and develop the People Operations, Total Rewards, and Business Partnering teams; Own the budget for People Operations, Total Rewards, and Business Partnering

Seniority

Senior Director, strategic operational leadership