System & Service Desk Manager 80-100%
Hybrid
Core
Manage the Service Desk and modern IT workplace environment across multiple locations to ensure efficient support and stable operations.
Role type
Workplace & Service Desk Manager
Builds
IT services and user support for a healthcare organization
Domain
Healthcare IT / Workplace Management
Required skills
Client management, Windows client support, virtual desktop support, network configuration, IT security, Active Directory, Entra, Defender, Exchange Online, Intune, Jira, Confluence
Responsibilities
Ensure efficient Service Desk operations, support modern IT workplace environment across locations, provide 1st Level Support and coordinate escalations with 2nd Level, ensure stable and user-friendly IT operations, maintain documentation and share knowledge
Seniority
Mid-level, hands-on IC