Disponent/in Kältemonteure Service
Core
Dispatching and coordinating service technicians for refrigeration and deep-freeze equipment maintenance and installation across Switzerland.
Role type
Service operations dispatcher
Builds
Efficient service schedules and maintenance plans for refrigeration systems
Domain
Industrial refrigeration and food/pharma logistics
Required skills
Dispatching, service coordination, prioritization, documentation, material ordering, contract management, geographic planning, typing, German language proficiency, PC skills
Preferred skills
Experience in dispatching, service coordination, or technical environments, high stress tolerance, strong organizational talent, self-motivation
Technologies
PC, telephone
Responsibilities
Independently dispatching ~15 service technicians, planning and coordinating service/maintenance visits, scheduling appointments and communicating with customers/technicians/suppliers, prioritizing emergencies, optimizing geographic routes, documenting orders, ordering materials, managing maintenance/subscription contracts, tracking open orders
Seniority
Mid-level, hands-on IC