Key Account Manager - National Retail Chains
Core
Manage and grow relationships with major national retail chains to drive sales, achieve growth targets, and ensure customer satisfaction for an FMCG company.
Role type
Key Account Manager
Builds
Commercial strategy and sales performance for FMCG brands within national retail partnerships
Domain
FMCG / Retail
Deliverable
client delivery
Required skills
strategic account planning, negotiation, relationship management, sales forecasting, market analysis, CRM proficiency, stakeholder engagement
Preferred skills
deep understanding of South African retail landscape, ability to work independently
Responsibilities
Develop and execute strategic account plans to achieve sales targets; Build and maintain strong relationships with key decision-makers; Understand client objectives and tailor solutions; Present new product introductions and promotional plans; Negotiate pricing and terms; Monitor account performance and provide forecasts; Collaborate with internal teams; Identify expansion opportunities; Resolve customer issues.
Seniority
Mid-Senior, hands-on IC