Allroundmedewerker Frontoffice KCC
Core
First point of contact for residents, entrepreneurs, and colleagues, handling inquiries and processing administrative requests via phone, online, email, and in-person.
Role type
Front office administrative assistant
Builds
Administrative services for the municipality of Goes
Domain
Public sector / Municipal administration
Deliverable
dashboards & analysis
Required skills
Customer service, telephone handling, online request processing, social media knowledge, oral and written communication
Responsibilities
Answering incoming phone calls, processing online requests (BRP extracts, VOGs), handling in-person requests for travel documents and driver's licenses, managing email and social media inquiries
Seniority
Junior, entry-level