Constituency Assistants
On-site
Core
First point of contact for constituents, handling casework, correspondence, and administrative support for federal programs.
Role type
Constituency Assistant (Administrative & Client Service)
Builds
Constituent casework resolutions, correspondence, and community outreach support
Domain
Public Sector / Canadian Federal Government
Deliverable
client delivery
Required skills
Casework management, correspondence drafting, scheduling coordination, data entry, record keeping, client service, Microsoft Office proficiency
Responsibilities
Serve as first point of contact for constituents, manage and track constituent casework, draft and respond to constituent correspondence, coordinate Member's schedule, prepare briefing materials, provide general administrative support, support community outreach initiatives