Starszy Specjalista / Starsza Specjalistka ds. obsługi pacjenta
Core
Senior customer service specialist handling patient appointments and conducting hearing tests in a hearing aid clinic.
Role type
Senior customer service specialist (hearing care)
Builds
Patient appointment schedules and hearing test results
Domain
Healthcare / Hearing aids
Deliverable
client delivery
Required skills
Customer service, sales, telephone communication, organization, accuracy, adaptability
Preferred skills
Interest in medical prototyping, willingness to learn
Technologies
Clinic management systems
Responsibilities
Professionally handle patients in the office and via phone (50-80 outgoing calls daily), conduct hearing tests, organize and manage patient appointment calendars, schedule patients for free hearing tests, collaborate with the team, perform administrative tasks, ensure efficient clinic operations.