VIP Manager Nightshift Remote
Core
Managing a portfolio of VIP clients in the iGaming sector, focusing on retention, reactivation, and increasing deposit activity.
Role type
Senior IC VIP Manager (Sales)
Builds
Long-term partnerships with high-value clients and personalized offers
Domain
iGaming / Digital Entertainment
Required skills
Advanced English, Spanish, client retention, reactivation, direct/cross-selling, high-value segment management, chat/call communication, commercial mindset, result orientation
Preferred skills
Experience in direct, active or cross selling, experience in chatting on calls with customers
Technologies
None stated
Responsibilities
Managing a portfolio of VIP clients, reactivating inactive players, building long-term partnership relations, identifying client needs, creating personalized offers, handling objections, achieving targets for deposits/retention/reactivation, timely reporting
Seniority
Mid-Senior, hands-on IC
