VIP Account Manager
Core
Manage daily relationships and support for VIP users on a live-streaming platform, monitoring activity and building personalized experiences.
Role type
VIP Account Manager
Builds
Personalized experiences and feedback loops for high-value creators
Domain
Live streaming / Social media
Deliverable
client delivery
Required skills
Fluent English, sales experience, customer support experience, VIP account management experience, strong communication, customer-centric approach, proactive mindset, target-driven
Preferred skills
Passion for social apps, knowledge of Arabic, knowledge of Turkish
Technologies
N/A
Responsibilities
Manage daily relationships and support for VIP users, Monitor VIP user activity daily, Build personal relationships and create personalized experiences, Gather feedback and propose improvements to customer experience, Cross-teamwork with marketing, monetization, features, and products
Seniority
Individual Contributor