Ejecutivo Telefónico Gestión de Asistencias
Core
Managing assigned assistance requests, reporting incidents, and monitoring alerts in a call center operation.
Role type
entry-level call center agent
Builds
operational support for a call center
Domain
insurance / customer service
Deliverable
dashboards & analysis
Required skills
call center experience, service orientation, attention to detail, computer basics, organization
Preferred skills
proactive attitude, ability to follow up