Call Center Agent im Forderungsmanagement (m/w/d) [Kziff. DR9230]
Core
Managing open receivables by contacting debtors to remind them of outstanding payments and negotiating payment plans or settlements.
Role type
Senior IC collections agent
Builds
Payment plans and settlements for debtors
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Active listening, negotiation skills, solution-oriented communication, professional phone etiquette, PC proficiency
Preferred skills
Experience in telephone customer contact, structured work approach, self-motivation