HR Service Delivery New Associate
Core
Manage HR transactions, employee queries, and benefits administration to ensure SLA quality and client satisfaction.
Role type
HR Service Delivery Associate
Builds
HR service delivery operations for global clients
Domain
Human Resources / Operations
Deliverable
client delivery
Required skills
HR operations (hire-to-retire), SLA management, data analysis, compliance, process adherence, ServiceNow
Responsibilities
Manage HR transactions ensuring SLA quality and accuracy, Handle employee queries and ensure timely resolution, Adhere to SOPs and audit control requirements, Escalate risks issues proactively and ensure closure, Identify process gaps and suggest improvements, Contribute to efficiency and automation initiatives