People Operations Analyst - 12 Month FTC
Core
Early-career analyst delivering accurate, responsive, employee-centered HR services and using data/AI to improve People Operations processes.
Role type
People Operations Analyst (early-career IC)
Builds
HR service management platform workflows, knowledge base articles, and automation/AI use cases for People Operations
Domain
Financial Services / Human Resources
Deliverable
dashboards & analysis
Required skills
HR policy interpretation, case management, process mapping, data integrity, knowledge management, AI tool usage, stakeholder collaboration
Preferred skills
curiosity, problem-solving in ambiguity, self-service design, root cause analysis
Technologies
HR service management platforms, approved AI and digital tools
Responsibilities
Respond to employee and manager inquiries regarding HR policies and processes; Execute core employee lifecycle activities (onboarding, offboarding, transfers); Identify process gaps and recommend improvements; Create and maintain knowledge articles; Define use cases for AI and automation; Map workflows and clarify decision points
Seniority
Early-career, hands-on IC
