Solutions Engineer, LATAM
Core
Solutions Engineer helping enterprise customers in Latin America validate AI and search solutions, design architectures, and drive purchase decisions.
Role type
Solutions Engineer (Enterprise SaaS)
Builds
Glean Work AI platform (Enterprise Graph, AI agents, intelligent search)
Domain
Enterprise AI, Search, Knowledge Management, SaaS
Deliverable
production ML models
Required skills
Technical discovery, solution design, architecture workshops, technical evaluations, ROI modeling, stakeholder management, regional enablement
Preferred skills
Enterprise AI, search, knowledge management, data platforms, developer tools, enterprise integrations, APIs, cloud platforms, identity and access management, security reviews, competitive evaluations
Technologies
Glean, Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, LLMs, APIs
Responsibilities
Lead technical discovery with enterprise customers, design and deliver tailored demonstrations, lead technical evaluations and proofs of value, explain enterprise AI and SaaS architecture, help customers evaluate build-versus-buy choices, build value cases for strategic opportunities, partner with Account Executives, multi-thread technical and executive relationships, bring customer insights back to Product and Engineering, create reusable regional demos
Seniority
Mid-level (3+ years experience)
