CDI - Responsable IT VIP - H/F
On-site · France
Core
Managing VIP IT support operations and ensuring high-quality, personalized service delivery for executive users within a defense organization.
Role type
Senior IT Service Delivery Manager (VIP Support)
Builds
High-priority IT support services for executive leadership
Domain
Defense / Information Technology
Required skills
IT service management (ITIL), incident and problem management, stakeholder management for VIPs, security hygiene, mobile device management (MDM), network troubleshooting, documentation management, team coordination
Preferred skills
Experience with defense sector confidentiality requirements, advanced communication and diplomacy
Technologies
Windows 10/11, iOS, Android, Microsoft 365, MDM, Active Directory, Azure AD, Teams, Cisco, ServiceNow, Jira Service Management, EasyVista