Ingénieur Support N3 Encaissement
Core
Level 3 support engineer for retail store applications, managing critical incidents and high-pressure situations across multiple stores.
Role type
Senior IC IT support engineer (retail)
Builds
Retail store applications and POS systems
Domain
Retail / IT Support
Required skills
Level 3 support expertise, retail industry experience, store application knowledge, incident management, high-pressure handling
Preferred skills
Cashiering application experience, Openbravo experience
Technologies
Openbravo
Responsibilities
Provide Level 3 support for store applications, intervene on retail environment issues, manage critical incidents affecting multiple stores, maintain service quality under stress
Seniority
Senior, hands-on IC
