Customer Service Representative - Spanish & English Speaking - Fixed Term 12 months
Hybrid
Core
Account Coordinator managing wholesale customer accounts and order lifecycle across the EMEA region.
Role type
Account Coordinator (Wholesale Customer Service)
Builds
Orderbook management and conversion for wholesale accounts
Domain
Apparel, footwear, and accessories retail
Required skills
Spanish (fluent), English (fluent), Excel (reporting), logistics knowledge, stakeholder communication
Preferred skills
Understanding of DC activity, data interpretation
Technologies
Excel
Responsibilities
Track account lifecycle from order entry to delivery, compile and generate Orderbook reports, liaise with distribution centers for shipping, track supply shortages and delays, manage email communication with internal and external stakeholders
Seniority
Individual Contributor
