Intern Soporte IT
Core
IT support intern assisting the IT team with end-user technical requirements and executing hardware replacement and upgrade projects.
Role type
IT support intern
Builds
IT asset management and hardware refresh initiatives
Domain
Corporate IT / Hardware & Software Support
Required skills
Level 1 technical support, hardware diagnostics, software installation, user account configuration, inventory management, ticket tracking, documentation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide Level 1 technical support for hardware, software, and peripheral incidents; Prepare, configure, and install computers and technology equipment; Participate in hardware replacement, upgrade, and deployment projects; Perform basic hardware and software failure diagnostics; Support data migration and user profile configuration during equipment replacement; Document equipment delivery, receipt, and assignment; Maintain updated IT asset inventory; Install and configure standard company applications; Track support tickets and escalate incidents as needed; Promote positive user experience through professional, service-oriented attention.