Sales Support Manager

SingaporeFull-time2026-10-23

On-site · Singapore

Core

Supervise a regional sales support team to ensure exceptional service delivery, effective parts fulfilment, and optimal handling of sales orders in a B2B industrial setting.

Role type

Senior Sales Support Manager (Team Lead)

Builds

Accurate sales orders, timely parts shipments, and high customer satisfaction scores.

Domain

Industrial manufacturing / B2B sales operations

Required skills

Team leadership, SAP Sales Order Module, import/export regulations, stakeholder management, data analysis, process improvement

Preferred skills

Master's degree, regional management experience, Power BI, freight coordination

Technologies

SAP, Microsoft Excel, PowerPoint, Power BI

Responsibilities

Lead, coach, and supervise the regional Sales Support team; oversee end-to-end parts fulfilment and sales order management; coordinate with suppliers, freight forwarders, and logistics partners; manage customer credit exposure and collections; design and maintain Power BI dashboards for operational KPIs; handle complex customer escalations and service recovery.

Seniority

Senior, hands-on IC with team management

About Carrier

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.