Order Fulfillment Manager
Core
Central coordination point for global spare parts demand, ensuring alignment across customer service, supply chain, manufacturing, and warehouse operations.
Role type
Senior Order Fulfillment Manager (Supply Chain)
Builds
Global spare parts supply continuity and on-time delivery commitments
Domain
Semiconductor manufacturing supply chain
Required skills
Supply chain planning, SAP (hands-on), QuickBase, team leadership, data analysis, stakeholder management, inventory management, risk escalation, process improvement
Preferred skills
Engineering degree, MBA in supply chain
Technologies
SAP, QuickBase, MS Excel, MS PowerPoint, MS Power BI
Responsibilities
Lead spares escalations team as primary contact for customer service and global planning; Coordinate with regional teams and warehouses to secure on-time shipments; Schedule and monitor Stock Transfer Orders (STOs) and supplier POs; Escalate risks and investigate issues like obsolescence or spec changes; Use data-driven insights to track delays and recommend improvements; Set goals and provide coaching to team members; Manage workload and resources to ensure smooth operations.
Seniority
Senior, hands-on IC with team leadership
